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Featured · From the blog

Model Drift: When a Newer AI Model Makes Your Workflow Worse

Anthropic says Opus 5.5 is faster, cheaper, and more capable than Opus 5. But my workflows got worse. Better overall does not mean compatible with your workflow.

Lincoln Nail · Sep 23, 2026 · 9 min read
22 results in Business Strategy
Hand-drawn watercolor wireframe sketches of three different layouts side by side, standing in for the planning that happens before a redesign is measured against real numbers
· 4 min read

How to Know If Your Website Redesign Actually Paid for Itself

Most redesigns get judged on whether people like the new look. Here's the framework for judging whether it actually made or saved you money.

Web Design UI/UX Business Strategy
Rows of server infrastructure with a single highlighted unit among identical units, standing in for a malicious package hidden among hundreds of legitimate ones in a software registry
· 6 min read

OpenAI's Own AI Agents Attacked a Software Registry. It Took Outsiders Four Months to Notice.

An OpenAI agent swarm uploaded hundreds of malicious packages to RubyGems starting in May 2026. Independent researchers found it in September. Here's what that means for anyone running less monitoring than OpenAI.

AI Development Cybersecurity MCP
A person's hands typing on a laptop with abstract glowing network connection lines overlaid, standing in for the orchestration layer now running behind AI agents
· 6 min read

OpenAI's New Agents API Handles the Plumbing. Your Business Still Has to Supply the Judgment.

OpenAI's Agents API automates the hard infrastructure behind AI agents. Here's what it does, what it doesn't solve, and what still separates a demo from a business tool.

AI Development MCP Software Architecture
A wall calendar showing April next to a calculator and a stamped note reading PLAN TAX on a desk, standing in for the date-based rules and calculations that quietly change throughout a business's year
· 5 min read

Your Refund Policy Changed Six Months Ago. Can Your Code Prove It?

Most software encodes business rules as a single if-statement that gets overwritten every time the policy changes. Here's what that costs you and what to build instead.

Custom Software Laravel Business Strategy
A pair of glasses in sharp focus resting in front of a heavily blurred dual-monitor code editor, standing in for the scrutiny needed to tell a real source from one built only to be cited
· 5 min read

Three Sites Wrote 215,000 Fake Software Reviews. Your AI Assistant Is Citing Them.

A new report traced 7,534 AI citations for 'best software' recommendations. Six in ten pointed at sites most people would never trust on their own.

AI Development Marketing Strategy Business Strategy
A team of colleagues shaking hands over a table full of laptops and tablets, standing in for the vendor acquisitions that can quietly change who owns the AI tools a business depends on
· 5 min read

Your AI Vendor Could Get Bought Tomorrow. Make Sure It Wouldn't Matter.

Nvidia's reported $13B bid for Hugging Face is a reminder that the AI vendor you built on can change owners overnight. Here's how to make that a non-event.

AI Development Business Strategy Third-Party Integrations
A person reviewing data on a tablet outside a glass-walled server room, standing in for the analytics quietly running behind a website's infrastructure
· 5 min read

Cloudflare Turns On Visitor Tracking By Default. Here's How To Check.

Cloudflare quietly started enabling Web Analytics on free domains, injecting a tracking beacon without an opt-in step. Here's what site owners should verify.

Hosting & Infrastructure Data & Privacy Business Strategy
A team reviewing a workflow together around a conference table
· 5 min read

The Exception Is the Part of Your Workflow Worth Building

A practical test for deciding when a business exception deserves custom software, and when it should remain a human judgment.

Custom Software Workflow Automation Business Strategy
A bright team workspace with desks and large windows, representing a business workflow ready to be improved
· 6 min read

When Your Workflow Is Ready for Automation

A practical test for deciding whether a repetitive business workflow is ready for automation, or still needs a clearer owner and process.

Workflow Automation Custom Software Business Strategy
A team reviewing plans around a table before making a software decision
· 6 min read

Before You Build Custom Software, Write Down the Decisions It Must Make

A feature list is a poor software brief. Start by naming the decisions your team repeats, delays, or gets wrong, then build around those.

Custom Software Business Strategy Software Development
A team discussing plans around a table, representing the decisions that should happen before software is built
· 5 min read

The Most Expensive Software Feature Is the One You Never Needed

Before you automate a process or build a feature, prove the problem is worth solving. A practical way to decide what software should leave alone.

Custom Software Business Strategy Product Development
A candlestick trading chart on a screen showing rapid ups and downs, standing in for the fast-moving ticker of AI model releases
· 6 min read

A Record-Breaking AI Model Dropped Yesterday. I Told My Clients to Do Nothing.

Anthropic shipped its fourth frontier model in under two months. Here is why chasing each release is the wrong move for most businesses, and what to build instead.

AI Development Business Strategy Buying Decisions
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